IT Maintenance
ACHIEVE NEW HEIGHTS OF EFFICIENCY WITH IT OPERATIONS AND MAINTENANCE TRANSFORMATION
Serigor provides IT infrastructure, operations, and IT maintenance services, helping our clients to focus more on innovation and value-added services by taking the worry out of the IT operations, infrastructure, and maintenance work. Our services reduce the IT Operations and Maintenance (O&M) cost, while significantly raising the bar of services resulting in competitive advantage.
Operations Transformation Simplified
Companies are spending as much as 70% of their technology expenditure on IT operations and maintenance. Keeping the lights on and running operations like a well-oiled machine is paramount for the core business. This significant cost and focus on IT O&M activities takes the focus away from launching new services and solutions which is critical to stay competitive. That is why using IT O&M services from a company with expertise, efficiency, and best practices make a lot of sense instead of doing all with in-house employees. We help companies transform their IT O&M by bringing agility, cost-effectiveness, technology, processes, and resources. With the right partner like us, your transformation challenge is simplified.
Achieve Operations Stability With Confidence
Powered by cost advantage, better SLAs, industry best practices and talented team.
Unlocking Innovation By Taking Worry Out Of Operations
Bring innovation focus, let IT operations run like a well oiled machine. Predictable, reliable, and with industry benchmarks.
Our Services
We identify root causes of project challenges, evaluating the effectiveness of your PMO and project management capabilities. Our assessment uncovers gaps, inefficiencies, and opportunities for improvement. By implementing targeted solutions based on industry best practices, we enhance project governance, execution, and overall performance. Strengthen your project management framework to drive efficiency, mitigate risks, and achieve long-term success.
Reliable network performance is essential for business operations, and our full network maintenance services ensure seamless connectivity, security, and efficiency. We provide proactive monitoring, regular diagnostics, and timely updates to prevent downtime and optimize system performance. Our services include software updates, security patching, hardware inspections, and troubleshooting to address potential issues before they escalate. We implement strong cybersecurity measures to protect against threats, ensuring data integrity and compliance with industry standards.
Technology and business needs are constantly evolving, requiring systems to stay up-to-date and optimized for peak performance. Our adaptive maintenance and support services ensure your software and IT infrastructure remain efficient, secure, and aligned with your business objectives.
We provide regular updates, enhancements, and modifications to improve functionality, fix issues, and adapt to changing user requirements. Our team proactively monitors performance, implements security patches, and optimizes system efficiency to prevent disruptions.
Regular maintenance is essential to ensure the stability, security, and efficiency of your IT systems. Our comprehensive maintenance services help prevent downtime, optimize performance, and keep your infrastructure running smoothly. With 24/7 support and real-time troubleshooting, we minimize disruptions and maximize productivity. Whether you need routine upkeep or urgent fixes, our maintenance solutions keep your IT environment secure, reliable, and future-ready.
Unforeseen issues can disrupt business operations, making timely resolution critical. Our corrective maintenance and support services focus on identifying, diagnosing, and fixing system errors, ensuring minimal downtime and optimal performance. We address hardware and software malfunctions, security vulnerabilities, and performance inefficiencies through real-time monitoring and rapid troubleshooting. Our team works proactively to resolve issues before they escalate, restoring system functionality and preventing future disruptions.
As technology evolves, continuous improvements are essential to keep your systems efficient, secure, and aligned with business goals. Our enhancement services focus on upgrading functionality, optimizing performance, and integrating new features to improve overall system capabilities. With a proactive approach, we enhance security, boost system efficiency, and improve user experience to meet evolving business needs. Whether it’s minor refinements or major upgrades, our enhancement solutions help future-proof your IT environment.
Reliable IT support is essential for maintaining seamless operations and addressing technical challenges effectively. Our support services provide comprehensive assistance to ensure system stability, security, and optimal performance. We offer 24/7 troubleshooting, real-time issue resolution, and proactive monitoring to prevent disruptions before they impact your business. Our team handles everything from software bugs and performance issues to security patches and system updates, ensuring smooth functionality.
In today’s digital landscape, robust IT security is crucial to protect your business from cyber threats, data breaches, and unauthorized access. Our comprehensive IT security solutions safeguard your systems, networks, and sensitive information against evolving security risks. Our services include firewall protection, endpoint security, data encryption, access control, and compliance with industry standards such as GDPR and HIPAA.
Meeting regulatory and industry compliance standards is essential to ensure data security, legal adherence, and business integrity. Our IT compliance services help organizations navigate complex regulations, implement best practices, and maintain secure, audit-ready systems.
We assist with compliance frameworks such as GDPR, HIPAA, ISO 27001, and NIST, ensuring your IT infrastructure aligns with legal and industry requirements. Our services include risk assessments, policy development, security audits, and continuous monitoring to identify and address compliance gaps.
Drive Innovation With Reduced Total Cost Of Ownership (TCO)
In the current scenario, IT departments are under increasing pressure to operate IT as a service-oriented business responsible for helping create true business value
This paradigm shift towards consistent IT value creation focus is fueled by the result of a number of advances that have changed corporate IT in recent years. In essence, there is a need for Reduced Total Cost of Ownership (TCO) while achieving Higher Innovation.
New sourcing models, global delivery networks, cloud adoptions have set the stage for faster, more responsive, and more cost-effective IT capabilities. In the light of these evolutionary trends, CIOs and CTOs want to build agile service organizations that can grab new business opportunities, respond to business threats, and create competitive differentiators. Serigor IT Operations and Maintenance services make these goals easier.
Our key success factors in IT O&M services are robust strategic assessment, enterprise cloud computing capability, agility, cost competitiveness, and delivery speed.
We are a team of expert software professionals with IT operations experience, who bring an expertise that is crystallized by experience spanning over a decade in the industry. We provide you with long-term continual maintenance and real-time support services for all your software, system, and infrastructure requirements.
How an IT operations, infrastructure and maintenance partner can help you?
Bring Business Focus
We understand that you are seeking to differentiate based on the services you offer to your customers. We focus on business outcomes by maximizing the resources and capabilities that you need.
Capacity planning and optimization:
Ensuring resources are efficiently utilized and scaled to meet demand
Achieve Scalability:
By leveraging our onsite and offsite talent pool, we help in the adoption of a right tailored solution that can cover 24×7 service.
Enjoy vendor independence
We partner with leading technology providers and adopt major service-management tools and solutions. By remaining vendor and tool neutral, we help our clients make decisions based on their needs in an independent way.
Benefit from holistic approach:
Our solutions cover all phases of the IT service lifecycle from service operations, help desk implementation, IT operations, and service integration.
Enablers and robust set of delivery assets
With our experience spanning over a decade, we have built enablers and service assets that are applied with an industrialized approach so that our work brings consistency, efficiency, cost advantage and speed.
