CRM & Salesforce
UNCOVERING THE ENDLESS POSSIBILITIES OF CRM & SALESFORCE PLATFORM
The industry has moved from the traditional on-premises CRM to cloud-based CRM to address scalability, change management, and time to market needs of businesses. For companies looking for SaaS offerings on the cloud, Salesforce is an undisputed leader. Also, companies looking to build customized business applications can capitalize on Force.com as a platform as a service (PaaS).
We provide Salesforce CRM services to many global clients, helping them add value and innovate, react to market changes quickly, and establish Salesforce as a solution that will help them engage with their customers, and stay ahead of the competition.
Enabling Your Customer Focus
Among other things, Great customer service comes in the form of quickly acknowledging the customer’s email or request, addressing the customer by his or her name, focusing on solving the customer’s problem, and generally making the customer feel like you care.
Realizing Customer Centricity With Ease
Bring customer centricity, small businesses or large corporations.
Efficiency And Performance Any Time
Help your employees to cut through clutter and distractions
Bringing Your Customer At The Centre Of Everything
CRM solutions from Salesforce put the customer at the center of everything they do. Serigor Salesforce development & consulting services aim to help organizations get the most out of their Salesforce implementation (cloud, social and mobile solutions) to increase sales, boost productivity and improve customer service – while reducing operational cost and time-to-market. Our business process competency and technical capability with respect to Salesforce platforms can ensure that you achieve real, transformative, and significant business results. We have successfully implemented solutions that incorporate multiple Salesforce clouds. Our key success factors in Salesforce implementation have been better strategic assessment, enterprise cloud computing capability, agility, and delivery speed.
Our Services
Our Salesforce Health Assessment service evaluates your current Salesforce environment to identify optimization opportunities, ensuring maximum performance and efficiency. We provide actionable insights and recommendations to enhance system functionality and user satisfaction.
Our Salesforce Consulting Services help businesses strategize and optimize their Salesforce solutions. With expert guidance on best practices and innovative approaches, we assist in transforming your CRM strategy to achieve specific business outcomes.
We offer comprehensive Salesforce Implementation Services to configure, customize, and launch Salesforce solutions tailored to your business needs. Our team ensures a smooth transition with minimal disruption, maximizing the value of your Salesforce investment.
Our Salesforce Integration services seamlessly connect Salesforce with other systems and applications in your IT landscape, enhancing data flow and automating business processes. This integration supports a unified view of your customers and business operations.
We provide end-to-end Salesforce Migration services to securely transfer your data and processes from legacy systems or other CRMs to Salesforce. Our approach minimizes downtime and maintains data integrity, facilitating a smooth transition.
Our Salesforce Custom Development service creates bespoke solutions that extend the capabilities of your Salesforce platform. Tailored to your unique business requirements, these customizations enhance user experience and functionality.
We offer Salesforce Application Maintenance services to ensure your Salesforce applications run smoothly and continue to meet evolving business needs. Our maintenance solutions include regular updates, troubleshooting, and performance optimization.
Our Salesforce Mobility COE (Center of Excellence) focuses on developing mobile solutions that integrate with Salesforce, enhancing accessibility and usability on mobile devices. This service boosts field productivity and provides real-time data access, improving decision-making and customer engagement.
